Shipping policy

Thank you for shopping with us. We are committed to delivering your orders as quickly and reliably as possible. Please read our shipping policy carefully before completing your purchase, as it contains important information about delivery times, costs, and procedures. All orders are processed within 1 to 3 business days after we receive payment confirmation. Orders placed on weekends or public holidays will begin processing on the next business day. Once your order has been processed and shipped, the total delivery time typically ranges from 5 to 30 business days, depending on your shipping destination and the method you select at checkout. For standard shipping within the continental United States, you can generally expect delivery within 5 to 15 business days. For economy shipping, which is available for more remote areas or international destinations, delivery may take 15 to 30 business days. We also offer express shipping in select regions, with an estimated delivery time of 3 to 7 business days. Please keep in mind that these are estimated delivery windows and actual delivery times may vary due to factors beyond our control, such as customs clearance, severe weather conditions, or carrier delays. Shipping costs are calculated at checkout based on the total weight of your order and your delivery address. We are happy to offer free standard shipping on all orders over $75. For orders below that amount, shipping rates will be displayed before you finalize your purchase. Once your order has been shipped, we will send you a shipping confirmation email that includes a tracking number. You can use this number to monitor the progress of your package on the carrier’s website. We ship to addresses within the United States as well as to many international locations. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the sole responsibility of the recipient. These fees are not included in the shipping cost and vary by country. We strongly recommend that you check with your local customs office for more information before placing an international order. If your package is lost in transit or arrives damaged, please contact us immediately with your order number and a description of the issue. We will work with the carrier to resolve the problem as quickly as possible. It is important that you double‑check your shipping address before completing your order, as we are not responsible for delays or lost packages caused by incorrect or incomplete address information. If you need to change your shipping address after placing an order, please reach out to us within 24 hours of placing your order and we will do our best to update it. For any questions or concerns regarding our shipping policy, or if you need assistance with your order, please do not hesitate to contact us. You can reach us by email at support@yourstore.com or by phone at +1 (212) 555‑0173. Our physical address is 456 Broadway, Suite 2A, New York, NY 10013, USA. Our customer service team is available Monday through Friday from 9 AM to 6 PM Eastern Time. We value your business and are here to help ensure a smooth shopping experience. This shipping policy is effective as of the date of your purchase and may be updated from time to time, so we encourage you to review it periodically. By placing an order, you agree to the terms outlined in this policy. Thank you for choosing us, and we look forward to delivering your order soon.